Privacy Policy

Introduction

Coral Mountain Behavioral Health ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Schedule an appointment
• Register as a patient
• Contact us through our website
• Subscribe to our newsletter
• Request information about our services

This information may include:

• Name, address, email address, and phone number
• Date of birth and Social Security number (for insurance purposes)
• Insurance information
• Medical history and health information
• Payment information

Protected Health Information (PHI)

As a healthcare provider, we collect and maintain Protected Health Information (PHI) as defined by the Health Insurance Portability and Accountability Act (HIPAA). This includes any information about your health status, provision of healthcare, or payment for healthcare that can be linked to you.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our healthcare services
• Process and manage your appointments
• Communicate with you about your care and treatment
• Process payments and insurance claims
• Send you important updates about our services
• Comply with legal and regulatory requirements
• Protect our rights and prevent fraud

HIPAA Compliance

We are committed to complying with the Health Insurance Portability and Accountability Act (HIPAA) and protecting your Protected Health Information. Our Notice of Privacy Practices provides detailed information about how we may use and disclose your PHI and your rights regarding your health information.

Your PHI will only be used or disclosed as permitted by law, including for treatment, payment, and healthcare operations, or with your written authorization.

Information Sharing and Disclosure

We may share your information with:

• Healthcare Providers: Other healthcare professionals involved in your care
• Insurance Companies: For claims processing and payment
• Business Associates: Third parties who perform services on our behalf under HIPAA-compliant agreements
• Legal Requirements: When required by law, court order, or government regulation
• Emergency Situations: To prevent or lessen a serious threat to health or safety

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data
• Secure storage systems
• Access controls and authentication
• Regular security assessments
• Staff training on privacy and security practices

Your Rights

Under HIPAA and applicable state laws, you have the right to:

• Access and obtain copies of your medical records
• Request corrections to your health information
• Request restrictions on certain uses and disclosures
• Receive confidential communications
• Receive an accounting of disclosures of your PHI
• File a complaint if you believe your privacy rights have been violated

Website Analytics and Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect anonymous usage data. You can control cookie preferences through your browser settings.

Children's Privacy

We provide services to minors with parental or guardian consent. We comply with applicable laws regarding the privacy of minors' health information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: