Terms and Conditions

1. Acceptance of Terms

By accessing and using the Coral Mountain Behavioral Health website and services, you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to these terms, please do not use our website or services.

2. Description of Services

Coral Mountain Behavioral Health provides behavioral and mental health services including, but not limited to:

• Psychiatric evaluation and medication management
• Spravato® (Esketamine) therapy
• Intramuscular (IM) Ketamine treatment
• Transcranial Magnetic Stimulation (TMS)
• Child, adolescent, and adult psychiatry

Our website provides information about our services, educational resources, and contact information. The information provided is for general informational purposes only and is not intended to be a substitute for professional medical advice, diagnosis, or treatment.

3. Medical Disclaimer

The content on this website is provided for informational purposes only and does not constitute medical advice. Always seek the advice of your physician or other qualified healthcare provider with any questions you may have regarding a medical condition.

Never disregard professional medical advice or delay in seeking it because of something you have read on this website. If you think you may have a medical emergency, call your doctor or 911 immediately.

If you are experiencing a mental health crisis or having thoughts of self-harm, please call 988 (Suicide & Crisis Lifeline) or go to your nearest emergency room.

4. Patient Responsibilities

As a patient of Coral Mountain Behavioral Health, you agree to:

• Provide accurate and complete information about your medical history, current medications, and health conditions
• Follow the treatment plan developed by your healthcare provider
• Arrive on time for scheduled appointments
• Provide at least 24 hours notice for appointment cancellations when possible
• Arrange for safe transportation after treatments that may cause sedation (such as Spravato® and Ketamine therapies)
• Pay for services rendered in accordance with our payment policies
• Treat our staff with respect and courtesy

5. Appointment and Cancellation Policy

We request that you provide at least 24 hours notice if you need to cancel or reschedule an appointment. Failure to provide adequate notice may result in a cancellation fee.

Repeated no-shows or late cancellations may result in discharge from our practice or requirement of prepayment for future appointments.

6. Payment Terms

Payment for services is due at the time of service unless other arrangements have been made. We accept various forms of payment including credit cards, debit cards, and cash.

Insurance

We accept various insurance plans. It is your responsibility to verify that we are in-network with your insurance provider and to understand your coverage, including co-pays, deductibles, and any services that may not be covered.

Self-Pay

For patients without insurance or for services not covered by insurance, we offer self-pay options. Please contact our office for information about our self-pay rates.

7. Informed Consent

Before receiving treatment, you will be asked to provide informed consent. This means you will receive information about your diagnosis, proposed treatment, potential risks and benefits, alternative treatments, and the consequences of refusing treatment. You have the right to ask questions and to make an informed decision about your care.

8. Confidentiality and Privacy

We are committed to protecting your privacy and maintaining the confidentiality of your health information in accordance with HIPAA and applicable state laws. Please refer to our Privacy Policy for detailed information about how we collect, use, and protect your information.

9. Website Use

Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Coral Mountain Behavioral Health or its content suppliers and is protected by copyright and other intellectual property laws.

Prohibited Uses

You agree not to:

• Use the website for any unlawful purpose
• Attempt to gain unauthorized access to any portion of the website
• Reproduce, duplicate, copy, sell, or exploit any portion of the website without express written permission
• Use any automated means to access the website

10. Links to Third-Party Websites

Our website may contain links to third-party websites for your convenience and information. We do not endorse or control these third-party sites and are not responsible for their content, privacy policies, or practices.

11. Limitation of Liability

To the fullest extent permitted by law, Coral Mountain Behavioral Health shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website or services.

Nothing in these terms shall limit our liability for personal injury or death caused by our negligence, or for fraud or fraudulent misrepresentation.

12. Indemnification

You agree to indemnify and hold harmless Coral Mountain Behavioral Health and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising out of your violation of these terms or your use of our website.

13. Governing Law

These terms and conditions shall be governed by and construed in accordance with the laws of the State of Utah, without regard to its conflict of law provisions. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts located in Cache County, Utah.

14. Changes to Terms

We reserve the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after any changes constitutes your acceptance of the new terms.

15. Contact Information

If you have any questions about these Terms and Conditions, please contact us: